G E N E R A L  

. Working hours . 

• Weekday . 10:00 - 22:00 .    
• Weekend . 12:00 - 19:00 . 

. Enquiry . 

• Kindly fill in the contact us form, and we will get back to you at soonest.
• All transactions (emails and payment verifications) will be attended to within 1-2 working days.

. Purchase . 

• Kindly ensure you have selected the correct item(s) in the correct colors/sizes before checking out. We are unable to amend orders once they have been confirmed and will not be held liable in the event the wrong colors/sizes are selected, or if duplicate orders are placed. 
• December Diary reserves the right to accept or reject any order(s) without prior notice for reasons such as:
  • Product ordered is no longer available in stock
  • Payment is not completed and notified to us within 24 hours from the issue of the order invoice
  • We are unable to obtain authorisation of payment
    and/or if we suspect any fraudulent activity
• All prices are final upon payment checkout. Refunds will strictly not be allowed in the event item purchased is available on sale thereafter.
• Kindly ensure the full and correct address is stated, including your mobile number. Orders with incomplete/incorrect information may result in delayed delivery. A re-delivery fee will apply if parcel is returned.

. Delivery . 

• Orders will be shipped out within 1-2 working days (unless otherwise stated / under BACKORDER ) upon payment verification. 
• Mailing days include weekdays only, excluding weekends and public holidays.
• All orders are shipped out according to order number, we do not combine orders.
• All shipping charges will be calculated automatically when your check out based on weight & your shipping country.
• Your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied.